Voucher Terms & Conditions

Terms and Conditions of Use
Please ensure that you have read the KAM terms and conditions of sale, which forms your legal contract with KAM.
This voucher can only be used once. You are responsible for the safe keeping of this voucher and it should be treated as cash.
This voucher is only valid for the treatments, location and validity period stated on this voucher. Vouchers cannot be used for any other purpose or against any other treatments or offers other than those stated on the voucher.
The voucher must be used in full at time of visit – there are no refunds for any un-used parts of a voucher.
KAM is not responsible for loss, theft, damage or unauthorised use of this voucher – it cannot be replaced. Once a voucher has been redeemed on KAM’s gift voucher system it is deemed to have been used and cannot be further used.
All Offer vouchers must be booked in advance, stating that you are using an offer voucher and providing the voucher number. You must bring your printed electronic voucher when you visit for your treatment. If you fail to provide your printed voucher, you will be charged the normal price of the treatment and must provide another method of payment.
KAM operate a cancellation policy which forms part of our terms of business. You must provide 48 hours notice (72 hours for spa packages) if you wish to cancel your booking. You may be asked to provide debit or credit card details to secure your booking (or your voucher number). If you cancel within these periods and we are unable to re-book your treatment slot, you agree that the full amount of the treatment will be charged either to your debit or credit card (if applicable) or your voucher will be cancelled (if applicable).