Vouchers can be refunded up to 14 days from purchase
Vouchers are valid for 1 year
Vouchers cannot be exchanged for cash
Treatment specific vouchers/packages can be exchanged for an alternative service, additional cost will be met by the guest
Packages are non-refundable unless as a salon we are unable to provide the service
Package voucher must be purchased prior to booking
Discounts cannot be applied to any packages purchased
Electrical & makeup are non refundable unless faulty
Hair & beauty products can be exchanged up to 14 days from purchase as per our product guarantee
Treatment specific vouchers can be exchanged for an alternative service, additional cost will be met by the guest
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